Careers Opportunities

ABS is a young, dynamic, fast growing, premier satellite operator. We provide the best in class service to our customers through our professional sales and technical experts around the world.  To cope with our rapid expansion, we are looking for energetic, passionate, service oriented associates to join us for the following position:


Technical Assistance Centre Engineers (based in Subic Bay, Philippines)

Job Description:

  • Customer help desk for resolution of service faults and support cases
  • Space Segment, Teleport and IP Network monitoring
  • Fault management by direct intervention and escalation to back office support teams
  • Customer coordination and scheduling for network planned and unplanned maintenance activities
  • Support for VSAT terminal registration and testing
  • Service commissioning for new service activations, upgrades and major re-routes
  • Configuration and testing of space segment and managed data services (works orders)
  • Support for the resolution of long term service performance issues
  • Monitoring, analysis and optimization of ABS space segment capacity
  • Support and resolution of customer faults and interference cases
  • Management of adjacent satellite Interference cases
  • Large earth stations registration and testing
  • Shift work for supporting the Technical Assistance Center

Qualifications/Experiences:

  • Degree in Telecommunications or Electronic Engineering or related disciplines
  • Excellent verbal and written English communication skills
  • Excellent customer services and problem solving skills
  • Experience/knowledge in the following areas:
    • Satellites access techniques and link parameters
    • Satellites access procedures, remote terminal testing, service line up and trouble shooting
    • Ground station Hub and remote hardware and functionality
    • Link budget parameters and calculations
    • RF Interference Analysis and Management
    • RF and data test and measurement equipment and monitoring platforms
    • TCP/IP fundamentals, commonly-used network protocols, LAN & WAN troubleshooting skills and use of networking tools and monitoring platforms (CCNA qualification is preferred)

Application:

Interested parties, please send your resume and expected remuneration to recruitment@absatellite.com.

All applications received will be treated with strict confidence and used for recruitment purpose only.